Innovative Network Solutions is your first port of call for Promethean hardware warranty and support questions.

How to get in touch


Call the Promethean dedicated support team in Australia


Search the Promethean support articles & discussions


Explore the Promethean AUS NZ You Tube Channel

Warranty information

ActivPanels come with a 5 year onsite warranty, giving customers piece of mind.

Promethean offer a national warranty service agent arrangement. If a panel needs replacing Innovative Network Solutions will assist customers in this process by liaising with Promethean technical support.